Companies Jointly Deliver Free 30-Day Application Monitoring Service and Consultative Web Performance Analysis
San Diego, CA and Annapolis, MD - August 14, 2007 – USi, an AT&T company and a leading Application Service Provider (ASP), and Webmetrics, a leading provider of collaborative monitoring solutions for enterprise web ecosystems, today announced that the companies will jointly deliver an E-Commerce Performance Analysis service to clients. Under the offering, USi’s eBusiness clients and prospective clients receive a complementary 30-day subscription to Webmetrics’ GlobalWatch Monitoring for Applications and two customized competitive performance benchmarks. In addition, clients are provided with a consultative analysis of the performance of their hosted applications and optimization recommendations to help companies enhance their transactional performance and achieve system scalability goals.
“Clients rely on USi to ensure their websites are available and quick to respond to their customers’ actions. Enhancing customer experiences by improving overall site satisfaction helps companies drive more revenue from their sites,” said Curtis Hampshire, USi’s General Manager of eBusiness. “Working with Webmetrics to deliver this kind of performance analysis lets our clients know that we are diligently working to help protect their online revenue streams by preventing downtime or transactional failures,” he added.
USi hosts and manages eBusiness solutions including platforms like IBM WebSphere Commerce, MarketLive, Broadvision and custom applications as well as search and analytics for large-scale eCommerce implementations. In a continuing commitment to improve the customer experience of their clients’ customers, USi now provides Webmetrics monitoring services to independently validate, from outside USi’s network, the delivery and speed of managed services – measuring and reporting application response to end users. Using GlobalWatch Monitoring, USi clients can continually test and measure the availability and performance of key web transactions such as customer logins and purchase order fulfillment to confirm that their site is available and performing 24/7. USi and Webmetrics will also provide users with a consultative analysis of how their applications are operating in relation to defined performance objectives and their top two competitors.
Under the E-Commerce Performance Analysis offering, USi customers will receive:
- A 30-day subscription to GlobalWatch Monitoring for Transactions.
- A custom competitive application performance benchmark.
- A consultative performance analysis, leveraging company and competitive monitoring data and identified performance trends.
“A trusted leader in application management services, USi has continually demonstrated a strong commitment to web performance – offering its clients third-party validation of how its' applications perform using Webmetrics’ GlobalWatch Monitoring,” says Peter Kirwan, Chief Strategy Officer at Webmetrics. “Our E-Commerce Performance Analysis offering allows USi clients to gain valuable insight into how their applications perform for global users, as well as in relation to their key competitor sites – a feature that is exclusively unique within the performance management industry.”
E-Commerce Performance Analysis - Sign Up Today!
To signup for the E-Commerce Performance Analysis services, go to http://www.webmetrics.com/usitrial.html. The service is available to all USi clients and prospective clients. Consultative Analysis based on monitoring data and customer objectives will be delivered within the first 15 days of the 30-day service subscription.
About Webmetrics
Webmetrics is a leading provider of collaborative performance management services for complex web ecosystems. Webmetrics’ website testing and monitoring services are used by companies and SaaS providers that want to ensure online performance, competitive advantage and a positive end-user experience. Webmetrics’ GlobalWatch services test, monitor and measure the performance of websites, transactions, web services and streaming media to ensure 24/7 uptime and performance integrity. The Company’s customers include Barnes & Noble, Bluefly.com, DHL, GMAC, PayPal, Symantec, The Knot and Yahoo.
Source: Webmetrics.com