Marketers love to use Flash to make e-commerce and other Web sites rich, engaging, and interactive, but until recently, measuring their uptime and performance to ensure a great user experience has been nearly impossible for IT professionals. AlertSite's DéjàClick™ 2.0, available now, introduces TrueScreen™ technology, an engineering feat that provides network administrators, developers, and Web designers with complete insight into all performance details of interactive Web pages or sites built with Flash.

"The ability to see if a rich media object is accessible has not kept pace with the Web's evolution," says Ken Gross, President and CEO of AlertSite®. "Today, Flash sites are everywhere. Even Google now indexes Flash. And yet, until now, no monitoring tool on the market could capture and replay it in real time with the ease of use that DéjàClick provides. Our new TrueScreen technology brings Web performance monitoring into the rich Internet age, and gives businesses an easy way to ensure the best user experience for their highly interactive Web sites."

"Although the Web is mature in many respects, new user interface technologies continue to emerge with the promise of enhancing the user experience," says Ray Valdes, Research VP for Gartner, Inc. "Our research shows that Ajax is utilized in 80 percent and Flash is utilized in over 40 percent of high-traffic Web sites. Performance remains a key factor in determining the quality and effectiveness of user experience. In today's world, there is a need to systematically capture and analyze performance metrics in order to ensure an optimal user experience."

In addition to Flash, AlertSite's DéjàClick 2.0 with TrueScreen technology records, measures, and monitors crucial Web performance metrics, such as addresses, text, images, HTML, and CSS, and provides full support for Ajax and custom scripting for JavaScript validation and execution. The site, page, and component performance are monitored by over 40 AlertSite data stations around the globe, across every major continent, providing precise network metrics that identify performance problems and, most importantly, pinpoint whether they are unique to a specific synthetic user, symptomatic of a larger issue across a geographic region, or global in scope.

The first inside-the-browser transaction monitor, DéjàClick captures and records the Web experience from the actual end user's perspective. Many tools can report if a site is up or down, but only AlertSite's DéjàClick monitors the true user experience, reporting the performance of pages, links, components, objects, cursor movements, and more—including sites completely built in Flash.

"If you can see it, click it, drag it, drop it, move it, or resize it, we can monitor it," Gross says. "There's never been a monitoring technology as advanced, intuitive, and capable as DéjàClick with TrueScreen and TrueUser™ technology."